Update to how you sign in
You may have recently received an email or SMS from VicKey about changes to how you sign in.
The email was sent from no-reply@vickey.org.au
Haven't received your email yet?
If you have not received a temporary password yet, you can still update your login details using the 'Forgot Password' button.
Why we contacted you
We've updated how VicKey works to provide a simpler and more secure sign in experience.
This helps us:
- Keep your personal and health information safe
- Provide reliable access to your account
- Maintain high security standards as a government backed platform
What you need to do
Please sign in to your VicKey account and complete a short set up process.
You can:
- use the secure link in the email we sent you, or
- go directly to the VicKey sign in page.
What to expect when you sign in
You'll be guided through a quick and secure process:
- Enter your temporary password to sign in
- A security code will be sent to your mobile phone
- Enter the security code to verify your identity
- Enter the temporary password again
- Create a new password
Need help?
If you need assistance, please contact your health service.