For health services
Enabling Seamless, Secure, and Patient-Centred Planned Care
VicKey is the key to a healthier Victoria, supporting the state's vision to make Victorians the healthiest people in the world. Designed in partnership with healthcare professionals and powered by Microsoft Dynamics, VicKey unifies patient health information, waitlist management, and referrals into one secure platform—ensuring planned care is timely, coordinated, and accessible.
A Future-Ready Solution
VicKey streamlines workflows, reduces administrative burden, and centralises data to remove barriers to effective planned care. From surgery waitlists to specialist clinics and referral pathways, it helps health services work as a connected ecosystem, ensuring every patient receives the right care at the right time.
Empowering Patients and Professionals
For patients, VicKey delivers clarity and control over their healthcare journey with automated update and digital health questionnaires—eliminating lost referrals, missed appointments, and uncertainty. For clinicians and administrators, it reduces repetitive tasks, enabling better collaboration and informed decision-making.
Security at the Core
As a government-backed initiative, VicKey meets the highest data protection standards, ensuring patient information remains private and accessible only to authorised personnel. Designed for scalability, it supports the evolving needs of Victoria's healthcare system.
A Unified Vision for Planned Care
VicKey represents a future where planned healthcare is proactive, efficient, and patient centred—helping every Victorian, regardless of location or background, access the care they need when they need it.
Our partners
VicKey is a partnership between the Victorian Government Department of Health and public health services across the state.